Don’t be in the Dark This Black Friday

Shine a light on your warehouse operations this Peak Season with our top tips for building your Black Friday ecommerce strategy.

1. Warehouse Layout: Set the Stage for Efficiency

A well-organized warehouse is the foundation of a successful Black Friday strategy.

• Create breaks in pick faces – avoid bottlenecks to allow your team to move through the warehouse as efficiently as possible
• Put popular items and sale products near pack benches – this will minimize travel time and ensure orders are packed quickly
• Make space for ‘shipped’ orders – a dedicated area for ready-to-ship items and packed orders will prevent lost parcels and ensure a smooth collection for couriers

2. Simplify Order Processing for Faster Workflows

Make your order processes as efficient as possible to handle the volume at Peak.

• Assign tasks to individual people – spread your team out across the pick, pack and ship process, saving on travel time and maximising speed
• Automate, automate, automate – automations in your warehouse can seriously upgrade your capabilities with the staff and space you already have, so invest in your tech stack

3. Track Your Progress

Keeping an eye on your progress is crucial, especially during a high-pressure period like Black Friday.

• Visible dashboards – real-time data on dashboards through your warehouse will allow your team to identify and address issues immediately, ensuring that everything stays on track

4. Organize Your Inventory: Prevent Stockouts and Delays

Inventory management is key to meeting consumer demand for Black Friday.

• Check stock levels – conducting a stock take ahead of peak will help you deliver on customer expectations by avoiding oversells and mis-ships
• Ensure labels and barcoding are correct – mislabeled items can lead to picking errors, delays, and ultimately, dissatisfied customers
• Prep your returns processes – increased order volumes can also cause spikes in return levels, so make sure your warehouse is equipped to deal with this to keep everything moving smoothly

Transform Your Black Friday Strategy with Descartes Peoplevox

Easy to Use

New and temporary staff can be online and working within hours, not weeks.

Configurable Pick Processes

Prioritize next day deliveries and remove unnecessary steps.

Flexible User Numbers

Adjust user counts up and down based on your needs throughout the year.

Dashboards

Track your most important metrics throughout the warehouse and even gamify the process.

Adaptable Warehouse Layouts

Move best-sellers and sale items closer to your pack benches to cut down on travel time.

Real-Time Support

A dedicated Customer Success Manager and 24/7 support desk to support you at all times.

Let’s Build Your Backbone for Growth

Descartes Peoplevox isn’t just software.

It’s the operational foundation for brands that want to scale fast, stay accurate, and protect margins while delivering a world-class customer experience.

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